Terms of Service

1. Introduction

By accessing SoloUnit.com or using any services provided by SoloUnit, you agree to comply with and be bound by the following Terms of Service. If you disagree with any part, please do not use the platform.

2. Service Description

SoloUnit offers business automation tools, including scheduling, SMS communications, and follow-up messaging. These tools are intended for independent service providers and similar professionals.

3. User Responsibilities

Users agree to:

  • Provide accurate and complete information

  • Only use the service for lawful purposes

  • Obtain consent from clients before sending SMS messages through the platform

  • Not use the platform for spam, fraud, or misleading communication

4. SMS Messaging

You must receive express consent from each recipient before sending SMS via SoloUnit. Users are fully responsible for the messages they configure and send.

We prohibit:

  • Unsolicited messages

  • SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)

  • Deceptive or misleading messages

  • Any violation of Twilio’s or telecom carrier messaging policies

We reserve the right to suspend or terminate accounts that violate SMS policies or abuse the messaging system.

5. Opt-Out Compliance

All SMS messages must include an opt-out mechanism, typically replying STOP to unsubscribe. SoloUnit automatically handles this process and will suppress messages to any opted-out number.

6. Payment & Subscription

Some services may require a paid subscription. You agree to keep your billing information current. Failure to pay may result in service suspension or termination.

7. Data Security

We use industry-standard methods to protect user data. However, no system is 100% secure. By using our service, you accept that we are not liable for unauthorized access caused by third-party breaches.

8. Modifications

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.

9. Contact

If you have questions about these Terms of Service, contact us at:

📧 jacob@solounit.com