Privacy Policy

What Personal Data We Collect

SoloUnit collects the following personal information to provide our services:

  • Full name

  • Phone number

  • Email address

  • Contact preferences

We take your privacy seriously and only collect information necessary to deliver our automation services.

Why We Collect Your Data

We collect and process your personal information to:

  • Provide automated communication tools for your business

  • Enable efficient scheduling and appointment management

  • Send important notifications and reminders

  • Improve our services based on usage patterns

All data processing is done with the goal of enhancing your business automation experience.

SMS Communications

SoloUnit only sends SMS messages after receiving your explicit opt-in consent. You may opt-in by completing a form on our website, signing up for services, or explicitly selecting SMS as a preferred communication method. We do not send SMS messages without permission.

By opting in, you agree to receive automated messages related to appointments, reminders, and other business communications you've configured.

Message and data rates may apply. SMS delivery is powered by trusted third-party providers such as Twilio.

Your Right to Opt Out

You may opt out of receiving SMS messages at any time by:

  • Replying with β€œSTOP” to any of our text messages

  • Updating your preferences in your account settings

  • Contacting our support team directly

Once you opt out, we will immediately stop sending SMS to your number. Note: this may impact your ability to receive time-sensitive notifications.

Contact Information

If you have questions about your privacy, need to update or delete your personal information, or would like to request access to your data, contact:

πŸ“§ jacob@solounit.com

We aim to respond promptly to all inquiries regarding personal data and privacy practices.