Privacy Policy
What Personal Data We Collect
SoloUnit collects the following personal information to provide our services:
Full name
Phone number
Email address
Contact preferences
We take your privacy seriously and only collect information necessary to deliver our automation services.
Why We Collect Your Data
We collect and process your personal information to:
Provide automated communication tools for your business
Enable efficient scheduling and appointment management
Send important notifications and reminders
Improve our services based on usage patterns
All data processing is done with the goal of enhancing your business automation experience.
SMS Communications
SoloUnit only sends SMS messages after receiving your explicit opt-in consent. You may opt-in by completing a form on our website, signing up for services, or explicitly selecting SMS as a preferred communication method. We do not send SMS messages without permission.
By opting in, you agree to receive automated messages related to appointments, reminders, and other business communications you've configured.
Message and data rates may apply. SMS delivery is powered by trusted third-party providers such as Twilio.
Your Right to Opt Out
You may opt out of receiving SMS messages at any time by:
Replying with βSTOPβ to any of our text messages
Updating your preferences in your account settings
Contacting our support team directly
Once you opt out, we will immediately stop sending SMS to your number. Note: this may impact your ability to receive time-sensitive notifications.
Contact Information
If you have questions about your privacy, need to update or delete your personal information, or would like to request access to your data, contact:
π§ jacob@solounit.com
We aim to respond promptly to all inquiries regarding personal data and privacy practices.